HAZ Yacht Service
& water sports

1. Introduction

Welcome to our official website. By accessing and using our website, you signify your agreement to be bound by these Terms and Conditions. HAZ reserves the right to change, modify, add, or remove any portion of these Terms of Sale at any time without prior notice. Changes will be effective immediately upon being posted on the website. Your continued use of the website following the posting of changes constitutes your acceptance of such modifications.

We encourage our customers to review these terms regularly to stay updated on any changes.

2. Website Usage Guidelines

By accessing our website, customers must ensure they are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian. Customers must guarantee they possess full legal civil capacity to perform commercial transactions in accordance with the prevailing laws of Vietnam.

During the registration process, you agree to receive promotional emails from our website. If you wish to opt-out, you may do so at any time by clicking the "Unsubscribe" link located at the bottom of any promotional email.

3. Secure and Convenient Payment

To ensure the best experience, we offer secure online payment methods. Buyers can complete their transactions via:

Bank Transfer: Secure online transfers through our designated corporate or authorized accounts.

HAZ YACHT SERVICES AND WATER SPORTS COMPANY LIMITED.

1. Purpose and Scope of Information Collection

HAZ Yacht does not sell, share, or exchange customers’ personal information collected on the website with any third party. The collected personal information will only be used for the purpose of providing products and services to customers.

When you contact us to register for information, chat with staff, submit comments, or enter information to purchase products/services, the personal information that HAZ collects includes: Full name, Address, Phone number, Email, etc.

In addition to personal information, service-related information may be collected such as: Product name, Quantity, Delivery time, etc.

2. Scope of Information Use

The collected personal information will only be used internally by HAZ Yacht for one or all of the following purposes:

• Customer support and care.
• Providing information related to HAZ Yacht services.
• Processing orders and providing information through the website as requested by you.
• Sending information about new products, services, upcoming events, or recruitment opportunities (if you subscribe).
• Supporting customer account management; confirming and executing financial transactions related to online payments.

3. Information Retention Period

For personal information, HAZ Yacht will only delete such data upon the customer’s request. Please send your request to the email: enquiries@haz.vn

4. Individuals or Organizations That May Access Personal Information

Entities that may access customers’ personal information include the following cases:

• HAZ YACHT SERVICES AND WATER SPORTS COMPANY LIMITED.
• Partners who have contracts to perform part of the services for HAZ Yacht. These partners will receive information as agreed in the contract (either partially or fully, depending on the contract terms) to support users in utilizing the services provided by HAZ Yacht.

5. Address of the Entity Collecting and Managing Personal Information

• Company Name: HAZ YACHT SERVICES AND WATER SPORTS COMPANY LIMITED.
• Address: Room 903, 9th Floor, Diamond Plaza Building, 34 Le Duan Street, Saigon Ward, Ho Chi Minh City, Vietnam
• Email: enquiries@haz.vn
• Phone: 0917 161 525
• Website: 

6. Means and Tools for Users to Access and Edit Personal Data

Customers’ personal information is collected via emails sent to purchase products/services at enquiries@haz.vn or via the Hotline number: 0917 161 525.

You may contact the above email address or phone number at any time to request HAZ to modify your personal data.

7. Complaint Handling Mechanism Related to Personal Information

HAZ commits to using your information only in the following cases:

• Improving service quality for customers.
• Resolving disputes and complaints.
• When required by legal authorities.

Customers’ personal information is absolutely confidential. The collection and use of each member’s information is carried out only with the customer’s consent, except in cases otherwise provided by law. We commit not to use, transfer, provide, or disclose customers’ personal information to any third party without permission.

In the event that the information storage server is attacked by hackers resulting in data loss, HAZ will be responsible for notifying the authorities for timely investigation and handling, and informing customers accordingly.

If personal information is found to be used for incorrect purposes or beyond the permitted scope, customers have the right to contact Hotline 0917 161 525 or Email: enquiries@haz.vn together with relevant evidence. We commit to responding immediately within 24 hours from the time the complaint is received to jointly agree on a resolution.

Note: HAZ shall not be responsible for or resolve any complaints related to customer rights if it is determined that all personal information initially provided is inaccurate.

HAZ Payment Methods

The purchasing and payment procedures for HAZ Yacht Services and Water Sports are conducted as follows:

Bank Transfer Information

HAZ Yacht Services and Water Sports Co., Ltd. issues Value Added Tax (VAT) invoices in strict accordance with the prevailing laws and regulations of Vietnam at the time of transaction.

• Account Name: HAZ YACHT SERVICES AND WATER SPORTS COMPANY LIMITED.
• Account Number: 6688101025
• Bank: Saigon - Hanoi Commercial Joint Stock Bank (SHB)
• Tax Code: 0319211679
• Transfer Memo: [Customer Name] + [Order Code]

Note: When performing a transfer, please ensure your Order Code is accurately entered in the "Transaction Description" or "Memo" field.

WE RESERVE THE RIGHT TO DECLINE PAYMENTS made to accounts not specified in the list above. HAZ shall bear no liability or responsibility for any losses or disputes arising from transactions conducted with unauthorized individuals or third-party entities.

VAT Compliance Notice: All orders are subject to mandatory VAT issuance. Consequently, payments must be settled exclusively via the corporate bank account provided above. We highly recommend contacting our sales representatives before initiating a transfer for detailed guidance to ensure your transaction is processed securely.

Upon successful verification and receipt of the "Credit" notification from the bank, we will immediately proceed with order processing and deliver the products/services to you at the earliest convenience.

For any inquiries or complaints regarding exchanges, warranties, or technical support, please contact our Hotline for immediate assistance:

Hotline: 0917 161 525 - 0327 291 549